How to Calculate Average Revenue Per Market Segment: A Step-by-Step Guide
By Emil Kristensen CMO
@ Sleeknote

If you’re running a business, you know how important it is to understand your customers. One way to do this is by segmenting your market and analyzing revenue for each segment. Average Revenue Per Market Segment (ARMS) is a metric that helps you do just that. Understanding ARMS can help you identify which segments are the most profitable and where there may be opportunities for improvement.

Understanding the Importance of Average Revenue Per Market Segment

The concept of ARMS is simple: it’s the total revenue earned by a market segment divided by the number of customers in that segment. But why is this important? By breaking down revenue by segment, you can identify which customers are the most valuable to your business. This knowledge can help you optimize your marketing and sales efforts, tailor your products and services to each segment, and ultimately increase revenue.

Furthermore, analyzing ARMS over time can provide insights into changes in customer behavior and preferences. For example, if the ARMS for a particular segment has decreased over time, it may indicate that customers in that segment are becoming less satisfied with your products or services. This information can help you make necessary adjustments to retain those customers and improve overall customer satisfaction.

Identifying Your Market Segments for Analysis

The first step in calculating ARMS is to identify your market segments. This will depend on the nature of your business and the data you have available. You may choose to segment your market by demographic factors such as age, gender, or income level, or by behavioral factors such as purchasing habits or product usage.

It is important to note that market segmentation is not a one-time process. As your business evolves and your customer base changes, you may need to re-evaluate and adjust your market segments. Regularly reviewing and updating your market segments can help ensure that your ARMS calculations remain accurate and relevant to your business.

Gathering Data on Sales and Revenue by Segment

Once you have identified your market segments, it’s time to gather data on sales and revenue for each segment. This may involve analyzing your sales records, conducting surveys, or using data from third-party sources. Make sure you collect data on both the total revenue earned by each segment and the number of customers in each segment.

It’s important to note that gathering data on sales and revenue by segment is an ongoing process. As your business evolves and your customer base changes, you’ll need to continue collecting and analyzing data to ensure that your marketing strategies are effective. Additionally, it’s important to consider other factors that may impact sales and revenue, such as seasonality, economic trends, and changes in consumer behavior.

Calculating Average Revenue Per Market Segment: The Formula

With your data in hand, you can calculate ARMS using the following formula:

ARMS = Total Revenue Earned by Segment / Number of Customers in Segment

For example, if your business earned $10,000 from a segment with 100 customers, the ARMS for that segment would be $100:

ARMS = $10,000 / 100 = $100

It’s important to note that ARMS can vary greatly between different market segments. By calculating ARMS for each segment, you can identify which segments are the most profitable and which may need more attention or resources to increase revenue. Additionally, tracking ARMS over time can help you monitor changes in customer behavior and adjust your marketing and sales strategies accordingly.

Tips for Accurate Calculation of Average Revenue Per Market Segment

When calculating ARMS, it’s important to ensure that your data is accurate and complete. Here are some tips to help you do just that:

  • Ensure that the data you are using is up-to-date.
  • Be consistent in your definitions and methodologies for segmenting your market and calculating revenue.
  • Ensure that your sample size is statistically significant.

Additionally, it’s important to consider any outliers or anomalies in your data that may skew your results. These could be caused by factors such as seasonality, one-time events, or changes in market conditions. It’s also helpful to compare your ARMS to industry benchmarks or competitors to gain a better understanding of your performance. By taking these factors into account, you can ensure that your ARMS calculations are accurate and provide valuable insights for your business.

Analyzing the Results: What Does Your Average Revenue per Market Segment Reveal?

Once you have calculated ARMS for each of your market segments, you can start analyzing the results. What do they reveal about your business? Here are some questions to consider:

  • Which segments have the highest and lowest ARMS?
  • Are there any surprises or unexpected trends?
  • What implications do these results have for your business strategy?

Using Insights from Average Revenue Calculation to Optimize Business Strategy

The insights you gain from calculating ARMS can help you optimize your business strategy in a number of ways:

  • Focus your marketing and sales efforts on the segments with the highest ARMS.
  • Develop products and services that are tailored to each segment.
  • Adjust pricing strategies to maximize revenue from each segment.

How to Improve Your Average Revenue Per Market Segment Over Time

ARMS is not a static metric – it can change over time as your business and your market evolve. Here are some tips for improving your ARMS over time:

  • Continuously gather and analyze data to identify trends and opportunities.
  • Regularly review your business strategy and adjust it as needed.
  • Invest in marketing and sales efforts targeted at your highest-value segments.

Real-World Examples of Successful Use of Average Revenue Per Market Segment Analysis

Many businesses have successfully used ARMS to optimize their strategy and increase revenue. For example:

  • A hotel chain used ARMS to identify which market segments were the most profitable and adjusted their marketing and pricing strategies accordingly, resulting in a significant increase in revenue.
  • A software company used ARMS to develop targeted marketing campaigns and feature sets for different customer segments, resulting in increased revenue and customer satisfaction.
  • A food manufacturer used ARMS to identify which product lines were the most profitable and made strategic adjustments to pricing and promotional efforts, resulting in increased revenue and market share.

By following these steps and gathering insights from ARMS, you can optimize your business strategy and ultimately increase revenue. Give it a try and see what insights you can gain from analyzing your market segments!