Phone Interview – Opening Pitch

Thanks to Alex from Groove for inspiration to this opening pitch.
You can read his blog post about customer interviews here

Opening pitch

Hey, thanks so much for agreeing to chat. I won’t take too much of your time. The conversations I’ve been having with customers have been invaluable in helping us shape the product and our plans for the future, so I’m excited to get your feedback.

My goal is to get an overall feel of how you’re using the app, what you like, what you don’t like, and what we can do to make it better. I’ll let you take the floor.