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Support
Let visitors submit a question when you’re offline, so they’re not left hanging.
Even when you’re not around, you can still offer a helping hand. By collecting their email and question, you make sure they feel heard and you have the chance to follow up before they drop off. It shows you care, even when your team is offline.
You can schedule this campaign to show when you’re offline and automatically switch to a separate campaign during your opening hours with a phone number.
Start by adding a link to your FAQ.
Then update the images, colors, and fonts to match your brand style.
Let visitors know when they can expect to hear from you.
You can display different messages depending on whether it’s a weekday or weekend.
Decide when the campaign should appear.
For example: after 6 seconds on the site or after the visitor has scrolled 35% of the page.
Only show the campaign to visitors who’ve viewed a certain number of pages.
This can indicate that they’re either really interested or need help.
Connect the form to your preferred system so submitted questions go straight to your inbox or support tool.
Add one or more email addresses to get notified whenever someone fills out the form.
You’ll also see what page they submitted it from.
Choose when the campaign should appear and set it to repeat on the right days.
Tip: Use this campaign alongside the working hours version to offer phone support when your team is available and switch to this form when you’re offline.
Click the campaign or link to load it directly into your Sleeknote account.
Let visitors call you directly during opening hours if they get stuck or have questions.
Grow Your List
Show a targeted popup to visitors coming from your paid ads to increase conversions.
Run a competition to engage hesitant visitors and grow your list before they bounce.
The after-hours support popup allows visitors to submit their email and questions when your team is offline. It shows that you care and gives you a chance to follow up, preventing missed sales and improving the visitor experience.
During busy shopping periods like Black Friday, customers expect quick answers. The Black Friday after-hours support popup ensures they’re not left hanging, helping you capture questions and follow up before they move on.
Use the campaign scheduler to automatically display the support popup outside working hours. You can also pair it with a separate phone-support popup that activates during business hours.
The popup collects each visitor’s email address and question. These fields make it simple for users to reach out and ensure your team has everything they need to follow up quickly.
The Black Friday after-hours support popup can include a link to your FAQ page, offering shoppers instant access to answers to common questions while they wait.
You can connect the popup to your CRM or email platform so submissions go directly to your support team. This streamlines the follow-up process and keeps responses timely.
Set the popup to appear after a visitor has been on the page for a few seconds or scrolled a certain percentage. Make sure it only triggers when your team is offline.
Use clear, friendly messaging like “Have a Question?” and keep the form simple with two fields: email and question. Add a reassuring CTA like “Please contact me” and keep the design aligned with your brand.
Track submissions, response rates, and conversions from users who engaged with the popup. These insights help you understand its impact and optimize it for performance.
The Black Friday after-hours support popup helps you stay connected with visitors outside working hours. It keeps potential customers from bouncing, increases trust, and ensures no opportunity is lost—even when your team is offline.
